Privacy Policy
Total Junk Ltd
Website: www.totaljunkltd.ca
Last Updated: March 2026
1. Introduction
At Total Junk Ltd, we respect your privacy and are committed to protecting the personal information you provide when using our website or services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.totaljunkltd.ca or use our commercial and residential junk removal services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you interact with our website or request our services.
Personal Information
This may include:
Full name
Email address
Phone number
Service address
Billing address
Photos of junk items uploaded for service quotes
Communication messages submitted through contact forms
Service Information
When booking junk removal services, we may collect:
Type of junk for removal
Property details
Pickup location
Service preferences
Appointment scheduling details
Automatically Collected Information
When visiting our website, we may collect certain technical information such as:
IP address
Browser type
Device type
Pages visited
Time spent on website
Referral source
This helps us improve website performance and user experience.
3. How We Use Your Information
Total Junk Ltd may use your information for the following purposes:
Provide residential and commercial junk removal services
Respond to inquiries and service requests
Schedule pickups and provide service updates
Process payments and invoices
Improve our website and service offerings
Send service confirmations or notifications
Provide customer support
Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
Your information may only be shared with:
Internal staff for service coordination
Payment processing Accounts department
Government or legal authorities if required by law
All partners and service providers are required to maintain the confidentiality and security of your information.
5. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve user experience.
Cookies help us:
Understand website traffic
Improve navigation
Optimize website performance
Provide better customer experience
Users can disable cookies through their browser settings if they prefer.
6. Data Security
Total Junk Ltd implements appropriate technical and administrative security measures to protect your personal information from unauthorized access, misuse, or disclosure.
These measures include:
Secure servers
Encrypted communication where applicable
Restricted access to sensitive information
Regular system monitoring
However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services
Our website may integrate with third-party services such as:
Google Analytics
Payment processors
Booking or scheduling platforms
Mapping services
These third-party providers have their own privacy policies, and we encourage users to review them.
8. Retention of Information
We retain personal information only for as long as necessary to:
Provide services
Maintain business records
Comply with legal requirements
Once information is no longer required, it will be securely deleted or anonymized.
9. Your Privacy Rights
Under Canadian privacy laws, you have the right to:
Request access to your personal information
Request corrections to inaccurate data
Request deletion of your personal data where applicable
Withdraw consent for certain uses of information
To exercise these rights, please contact us directly.
10. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Total Junk Ltd may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements.
Updates will be posted on this page with the revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Total Junk Ltd
Website: www.totaljunkltd.ca
Email:
Phone: +1 (987) 654-3210